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QMM named 2009 Quality Agent of the Year!
Jan. 26, 2010
Allied Announces 2009 Quality Agents of the Year
It is with great pleasure we announce the recipients of the Allied Van Lines Quality Agent of the Year award. These prestigious awards will be presented at the 2010 Operations Conference Awards dinner on May 14, 2010, at the beautiful Marriott River Cree Resort hotel in Edmonton, Alberta.
The definition of “Customer Service” is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a product or service has met the customer expectation. This year, we have seen a remarkable improvement in our overall network rating quality score. By the number of agents that will be receiving the honor of Quality Agent of the Year status and the quality scores our top van foremen have achieved, we can definitely claim that Allied Van Lines understands and delivers customer service.
On behalf of Allied Van Lines, our agents and most importantly our customers, we thank you for your dedication and professionalism.