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  • QMM named Allied Quality Agent of the Year - 2009

    Feb 15, 2010

    “Exceeding customer expectations is no easy task as today’s customer is smarter and more demanding about the service they receive. Achieving Quality Agent of the Year is a reflection of the commitment your agency and staff has in meeting and exceeding customer expectations.

    On behalf of the entire agent network and Van Line staff congratulations on raising the bar and providing the high level of service our customers have come to expect and deserve.”

    Bill Lyon, Vice President & General Manager, Allied Van Lines

    Click to learn more 

  • QMM named 2009 Quality Agent of the Year!

    Jan 26, 2010

    Allied Announces 2009 Quality Agents of the Year

    It is with great pleasure we announce the recipients of the Allied Van Lines Quality Agent of the Year award. These prestigious awards will be presented at the 2010 Operations Conference Awards dinner on May 14, 2010, at the beautiful Marriott River Cree Resort hotel in Edmonton, Alberta.

    The definition of “Customer Service” is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a product or service has met the customer expectation. This year, we have seen a remarkable improvement in our overall network rating quality score. By the number of agents that will be receiving the honor of Quality Agent of the Year status and the quality scores our top van foremen have achieved, we can definitely claim that Allied Van Lines understands and delivers customer service.

    On behalf of Allied Van Lines, our agents and most importantly our customers, we thank you for your dedication and professionalism.

    Click to learn more 

  • QMM Congratulates Top Drivers Clayton Burnett and Keith Brodbin!

    Jan 26, 2010

    QMM is pleased to have two of the top three drivers serving their customers.

    2009 National Van Foremen of the Year

    First Place

    Chad MacDonald Rawlinson Moving & Storage Ltd. Mississauga, ON

    Second Place

    Clayton Burnett Quality Move Management Inc. Vancouver, BC

    Third Place

    Keith Brodbin Quality Move Management Inc. Vancouver, BC

    National Van Foreman of the Year candidates are rated on their Quality of Service Audit rating with a minimum of 20 survey responses. Clayton and Keith will each receive an engraved crystal truck and a cheque for $500.

    Click to learn more 

  • Allied Customer Survey Rankings

    Jan 15, 2010

    Origin Quality:

    Vancouver:

    Score: 8.48

    Ranking: Good

    Calgary

    Score: 8.32

    Ranking: Good

    Destination Quality:

    Vancouver:

    Score: 9.05

    Ranking: Excellent

    Calgary

    Score: 8.59

    Ranking: Good

    Click to learn more 

  • Social Responsibility Update

    Jan 15, 2010

    The Social Responsibility committee is looking forward to implementing Green Week from Jan 18-22 this month.  Green week is going to focus on ways you can be sustainable at work and at home, prepare for some fun facts and activities!

    In our first meeting of the year, the Social Responsibility group talked about our first year in 2009 and what we would like for 2010.  We discussed having all full time employees think of where they would like to volunteer.  We would like employees to look in to their communities and really take

    ownership for this time.  We really look forward to 2010 and want to encourage and support all employees on getting involved in the community.  Any feedback, suggestions or questions are always welcome!

    Click to learn more 

  • QMM and Allied are working together for a greener tomorrow!

    Dec 04, 2009

    Allied Van Lines is excited to announce

    our association with Tree Canada, the

    country’s largest tree planting

    organization.

    Tree Canada has planted over 76 million

    trees since 1992 and plays a major role

    in maintaining tree programs and

    educating the public about

    environmental stewardship.

    Recognizing the impact of carbon

    emissions on the environment, Allied

    Van Lines has committed to planting

    15,000 trees over the next three years.

    These trees will aid in offsetting carbon

    emissions produced as a result of our

    industry.

    These trees will be planted throughout

    Canada and will provide a living legacy

    for our environment and Canadians to

    enjoy for years to come.

    Tree facts:

    · Over 80 years, an average Canadian

    tree will absorb 200 kg of carbon

    dioxide.

    · Every day one large tree provides

    enough oxygen for four people.

    · Trees reduce water runoff and

    prevent pollutants entering into our

    waterways.

    · Trees cool cities by lowering heat

    islands in the summertime.

    · Native wildlife call trees their home.

    · Trees lift our spirits by providing a

    psychological boost.

    · Each healthy tree can reduce

    airborne dust particles by as much as

    7,000 particles per litre of air, thus a

    healthy tree is a free standing air

    conditioner and purifier.

    With over 75 years of experience, Allied Van Lines is one of the world’s largest

    and most trusted moving companies. Allied has operations, franchises and

    agents in over 175 countries.

    To learn more about Allied’s association with Tree Canada

    visit http://canada.allied.com Click to learn more 

  • Congratulations QMM Drivers!

    Nov 16, 2009

    Allied Customer Choice ‘Top 10’ - October 2009

    Congratulations to the Vancouver office and the following drivers for their commitment to providing top tier service to our customers!

    The support of everyone that makes the stresses of relocation a positive experience for our shippers, and keeps QMM a top rated agency, is greatly

    appreciated!

    Company Placement:

    QMM Vancouver 5th Place

    Drive Placement:

    Clayton Burnett 2nd Place

    Keith Brodbin 4th Place

    Al Fraser 10th Place

    Click to learn more 

  • New Business Win: Brookfield GRS!

    Oct 21, 2009

    QMM has become one of Brookfield's moving vendors in the Western Canada region (BC, AB, SK, MB, YT and NT)! Click to learn more 

  • A New Partnership with Trees Canada

    Oct 14, 2009

    Quality Move Management, in association with the Canadian Allied Agents Association (CAAA) and Allied Van Lines Canada, is pleased to announce a new partnership with Trees Canada! Click to learn more 

  • Allied’s Customer Choice Top 10

    Aug 14, 2009

    QMM and two of their drivers, Clayton Burnett and Richard Fast, have been named to Allied's Top 10 List for quality. Click to learn more 

  • QMM Calgary supports “Rock the House" Run

    Aug 14, 2009

    QMM Calgary was a sponsor of the 3rd Annual “Rock the House” Run on August 9th in support of the Ronald MacDonald House of Southern Alberta...  Click to learn more 

  • QMM is the First Allied Agent in Canada to have Certified Labour!

    Jul 13, 2009

    QMM has achieved full compliance with Allied's Certified Labour Program and is the first agent in Canada to do so. Click to learn more 

  • Safety Awareness Week 2009

    Jun 15, 2009

    QMM's 3rd annual Safety Awareness Week 2009 (Jun 8 - 12, 2009) was a big hit in both offices. The daily sessions were informative and entertaining (and the prizes were nice too!). Here's a summary for those who missed it... Click to learn more 

  • QMM named the "Cross Border Agent of the Year" for Allied Van Lines

    Mar 01, 2009

    At the Operations Conference in Chicago (February 20—22) QMM was named the "Cross Border Agent of the Year" for Allied Van Lines. Click to learn more 

  • Van Foreman of the Year - 2nd Place!

    Mar 01, 2009

    Congratulations to QMM's Clayton Burnett: 2nd Place Van Foreman of the Year!

    Click to learn more 

  • QMM’s Curtis Rennie named Van Foreman of the Month!

    Dec 12, 2008

    Quality Move Management (QMM) is proud to announce that Curtis Rennie has been named Allied Van Lines (US) Van Foreman of the Month for November. Click to learn more 

  • QMM 2008 Master Movers Announced

    Dec 08, 2008

    Congratulations to QMM’s Curtis Rennie, David DeBuhr and Vince Hollywood for being named Master Movers for 2008 by SIRVA and Allied Van Lines. Click to learn more