Our commitment to quality service and total customer satisfaction extends far beyond saying it. Our ultimate goal of providing the highest quality service is achieved through our continual improvement initiatives. We audit our performance on a regular basis to ensure our quality standards are met all the time. We have the right quality improvement tools and techniques that help us to establish high service standards. We are the proud recipient of the 2013 Outstanding Safety Achiever award. Our fleet logged more than two million incident-free miles in 2013, while at the same time maintaining an extremely low cargo claims record. This is the third time in the past four years that we have received this prestigious award.
Our Approach to quality service